Frequently Asked Questions
Everything you need to know about PITAKA products and services.
What materials are used in PITAKA products?
We specialize in using high-tech materials like Aramid fiber and carbon fiber, known for their exceptional strength-to-weight ratio and durability.
Are PITAKA cases compatible with MagSafe?
Yes, most of our cases are designed with our proprietary MagEZ technology, ensuring full compatibility with MagSafe chargers and accessories.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States, while international shipping can take 7-15 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original condition for a full refund.
Do PITAKA products come with a warranty?
Yes, we provide a limited warranty ranging from 2 months to 1 year depending on the product category, covering manufacturing defects.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.